Lisa Keen, Burlington
Rob is fantastic. He SAVED us. We found black mold behind a mattress in the basement the day before taking pictures to list our house and we had already purchased a new one. We were devastated. Rob came immediately. He was extremely professional. Explained exactly what needed to be done and did it properly. Fixed a crack in the foundation and complete renovation – with paperwork. He was fast and we were able to list within the week!
After waiting for our insurance company’s contractor delay work every two weeks for two months, we contacted Alert Restoration. They came when they committed to and did amazing work. The team is friendly and very professional. The workmanship is meticulous and perfect. I will be hiring them again to do more work around my home. Once they completed the walls, ceiling and trim work in my dining room, the room looked much better than it did before. Rob and the team…Thank you!
Tim and Kelly Ryan, Toronto
We first hired Alert Restoration for a rather extensive project in 2002. It involved the removal of two non load bearing walls, new flooring, lighting, dry wall and painting, plus numerous other details on the first floor. Alert also redesigned and installed two bathrooms on the top floor and basement. These were not cosmetic changes in the bathrooms but total rebuilds from the brick walls out. The end results were beyond our expectations. We also appreciated their habit of cleaning up and storing equipment away at the end of every work day to make the process as comfortable as possible for us. Recently Alert finished another project for us that involved the removal of our entire back porch, the installation of a new foundation and then the rebuilding of the porch both exterior and interior. They also built a new fence in our back yard. We were extremely pleased but not surprised that this work was completed on the same level of excellence that the first project was. We have had some experience with other contractors in the past but we will never even consider hiring anyone but Alert for any work in the future.
Rob Russell and the team at Alert Restoration provide outstanding service. We have used them twice. Once for the repair of a skylight that was leaking, combined with removing the mold caused by the leak and re-shingling the roof. After being very satisfied with the results of that job we called them back for a bathroom renovation. Rob is honest, thorough, and professional, pays attention to client needs, and is very skilled. I thought that I was picky and to be honest I think that he is ten times more picky than I am! I honestly could not find one thing that I wish had been done differently. You can be assured that Alert Restoration will not cut corners. I felt comfortable having them in my home.
Louise Sampson, Mississauga
Rob Russell and his team at Alert Restoration did an amazing job painting, patching wallboard and replacing trim, baseboard and flooring in our house. They helped us get our house ready to sell and we got an offer the second day it was on the market! They started and finished the job on time and were friendly and professional. Rob and his team did an excellent job in every aspect of our project. We will definitely have them back for our next project!